LIVE CHAT MANAGEMENT
Live On Site Chat is essential to increasing your web traffic ROI by getting you more customers.
Are you paying to drive people to your website?
Did you know that on average 41-55% of website visitors leave right away. They don’t stay, they don’t click on anything, they don’t buy, and they go somewhere else.
Live chat helps you convert more of your traffic!
BENEFITS OF WEBSITE LIVE CHATTING SERVICES
Live chat allows your customers to communicate with customer service representatives in real-time. Rather than having to speak with a delegate on the phone, visitors on a website can have live communication with agents in a chat box within a browser.
Why Live Chat is Beneficial!
This form of communication provides another alternative for customers to reach customer service support without speaking directly on the phone. Instead of waiting for an email answer users can send a message in a chatbox, and then wait for a representative to respond to them.
Despite its name, the live conversation can be a misnomer since there is normally a wait time of about three minutes or longer. This hang around time can be irritating to customers who be expecting to chat with an agent instantly.
Why In-App Messaging is a Better Option?
In-app messaging is an efficient form of live chat because customers can enjoy an asynchronous form of messaging. Not only can users send a message and then exit the app without deleting the conversation, but they can also receive push messages when an agent has responded to their inquiries. Moreover, notifications can assist visitors because they will know the instant that their queries have been addressed.
Visitors can share more than just text with in-app messaging, such as screenshots, links, and other forms of media. When customers are having complications explaining their issue, they only take a screenshot of the display and send it to the agent. This ability makes the practice easier for customer service representatives and customers because both will have a visual reference to look for clarification on the issue and reach a solution that much faster. Thus move your business to the next level!
How many people would stay longer, start interacting with your business and turn into customers?
Here are just some of the benefits of having live chat on your website:
Live Chat is hot because it maximizes your paid lead generation, increases website conversions, can be less expensive, is easily tracked, captures leads you’d otherwise lose, and is proven to work by big names and websites.
So, why outsource chat rather than doing it in house? Well, let’s say you hire someone full time for $10 an hour, that’s $400 a week which is at least $1600 a month. So most of the time you give them other things to do so they are distracted and soon stop manning their chat duties.
In order to maximize the effectiveness of chat, you need someone who is dedicated (meaning the only thing they need to work on it answering live chat), you need a chat service that is branded to you and to your chat provider (you look better when the chat on your site is branded to you), And you don’t want to have to pay per lead…
AFFORDABLE LEAD GENERATION MAXIMIZER
Companies offering similar services charge $35 every time they engage someone via chat. If you have 2 chats a day, for 5 days a week, that’s $1400 a month!
We can do better than that…
We focus on GETTING you the best price chat service .
SKILL SET
CONTACT US
About Us
We have a team of the best minds available dedicated to help launch businesses into the online environment by creating and developing strategy for Social Media Marketing and other Digital Marketing.
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Houston, Texas USA
832.677.4620
getseen@gmail.com
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